FAQ

Please read our Terms and Conditions thoroughly before placing an order:

 

Our Products

We aim to advertise our products to the closest of accuracy to avoid any disappointment from our customers. We do this by describing the items to precision by including measurements.

 Please note, we cannot take responsibility for colour perception as colour may slightly differ from actuality due to individual monitor and brightness settings.

Care

As our garments are delicate in nature, we would suggest that they are very gently hand washed only (we do not accept responsibility for any damage caused during washing/drying) - do NOT dry clean/tumble dry or wash with other garments. To rid creases they should be very gently hand steamed (using a low powered/low heat setting hand steamer

 

Disclaimer

A garment from time to time may have very slight variations in patterns/colours due to availability of materials at the time. All garments are hand produced and therefore all measurements are approximations. A lot of our garments are hand embroidered and therefore fragile in their use. Stones, beads or sequins being displaced cannot be deemed as a defect in the garment received as this is caused by the nature of the work.

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Worldwide shipping

Yes we ship internationally. Orders for Europe, Canada, Australia and USA are done through the website. For any other countries please contact us for a shipping quote.

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PROCESSING AND DELIVERY TIME

Processing time can take from 1-3 days depending on how busy we are. Delivery time depends on the option you choose at checkout.

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Return policy

We do NOT offer any returns or exchanges. Please visit our terms and conditions for more information.

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